Process Associate

📋 Job Overview

Tech Mahindra is hiring for the position of Process Associate in Ahmedabad. This is a internship opportunity in the Operations domain, listed on Noble Job — India's trusted job portal by NCC Foundation. Freshers and early-career candidates are encouraged to apply. The role offers a competitive package of ₹12,00,000 – ₹22,00,000 per year.

As a Process Associate, you will work within Tech Mahindra's customer experience and support function. Process Associate at Tech Mahindra (Ahmedabad). The position is well suited to professionals who are organised, dependable and keen to grow their career in Operations. You will use CRM and helpdesk software such as Zendesk or Freshdesk as part of your everyday work and collaborate closely with a supportive team.

This listing covers everything you need before applying — the full job overview, responsibilities, eligibility and required skills, salary and benefits, the selection process, step-by-step application instructions, and answers to the most frequently asked questions. Review the details below and apply before the closing date of 20 July 2026.

🏢 About the Organization

Tech Mahindra is a recognised employer in the Operations space and a sought-after destination for Indian job seekers. The organisation invests in its people through structured onboarding, mentoring and clear growth paths. By hiring through Noble Job, Tech Mahindra reaches verified, job-ready candidates across India. Always confirm the latest company and role information on the official application page before submitting your application.

✅ Key Responsibilities

• Respond to customer queries across chat, email and voice channels promptly and professionally
• Resolve issues, escalate complex cases and follow up to closure
• Maintain accurate records of interactions in the CRM
• Achieve customer-satisfaction, response-time and resolution targets