Process Associate

📋 Job Overview

Tech Mahindra is hiring for the position of Process Associate in Vijayawada. This is a internship opportunity in the Operations domain, listed on Noble Job — India's trusted job portal by NCC Foundation. Freshers and early-career candidates are encouraged to apply. The role offers a competitive package of ₹3,00,000 – ₹6,00,000 per year.

As a Process Associate, you will work within Tech Mahindra's customer experience and support function. Process Associate at Tech Mahindra (Vijayawada). The position is well suited to professionals who are organised, dependable and keen to grow their career in Operations. You will use CRM and helpdesk software such as Zendesk or Freshdesk as part of your everyday work and collaborate closely with a supportive team.

This listing covers everything you need before applying — the full job overview, responsibilities, eligibility and required skills, salary and benefits, the selection process, step-by-step application instructions, and answers to the most frequently asked questions. Review the details below and apply before the closing date of 11 October 2026.

🏢 About the Organization

Tech Mahindra is a recognised employer in the Operations space and a sought-after destination for Indian job seekers. The organisation invests in its people through structured onboarding, mentoring and clear growth paths. By hiring through Noble Job, Tech Mahindra reaches verified, job-ready candidates across India. Always confirm the latest company and role information on the official application page before submitting your application.

✅ Key Responsibilities

• Respond to customer queries across chat, email and voice channels promptly and professionally
• Resolve issues, escalate complex cases and follow up to closure
• Maintain accurate records of interactions in the CRM
• Achieve customer-satisfaction, response-time and resolution targets
• Share recurring feedback with product and operations teams
• Stay updated on products, policies and processes

🎓 Eligibility Criteria

• Educational qualification: as specified by the employer (graduate / diploma preferred for most roles).
• Experience: open to freshers and candidates with up to 1 year of experience.
• Strong command of the core skills listed below for the Process Associate role.
• Willingness to work in Vijayawada.
• Good communication skills and the ability to work both independently and in a team.

🛠️ Required Skills

💰 Salary Details

The Process Associate position at Tech Mahindra offers ₹3,00,000 – ₹6,00,000 per year. The final package depends on your skills, experience and interview performance, and may include performance incentives in addition to the fixed component. Salary figures are indicative — confirm the exact CTC with the employer during the selection process.

🎁 Benefits & Perks

• Competitive, market-aligned compensation
• Structured working hours with a supportive environment
• On-the-job training and skill development
• Clear career-growth and promotion opportunities
• Performance-based recognition and incentives
• Exposure to industry-leading practices
• A collaborative, inclusive team culture

🧭 Selection Process

1. Online application and resume screening
2. Aptitude / basic skills assessment
3. Telephonic or video interview round
4. Final interview with the hiring manager / HR
5. Offer, document verification and onboarding

📝 How to Apply

1. Read this complete job listing for the Process Associate role to confirm you meet the eligibility criteria.
2. Keep an updated resume highlighting your relevant skills, experience and achievements ready.
3. Click the "Apply Now" button on this page to proceed to Noble Job.
4. Fill in the application form accurately and attach your resume and any required documents.
5. Submit your application before the closing date of 11 October 2026 and watch your email for next steps.

📅 Important Dates

🔗 Important Links

❓ Frequently Asked Questions